Waitakere City Council
Waitakere is an Eco City

Waitakere City
Wellbeing Collaboration Project

The Waitakere City Wellbeing Collaboration project is a partnership project between Waitakere City Council, local community organisations and central government agencies. Its aim is to facilitate collaborative projects that will make a difference to the wellbeing of the community of Waitakere City.

Background Project Structure
Calls to Action Wellbeing Summit 2005
Key Stakeholders Wellbeing Summit 2007
Charter of Inclusion Summary of Achievements
Waitakere Wellbeing Report 2004 Evaluation/Monitoring
Acronyms directory Newsletters and updates
Project contact details Drug and Alcohol Service Providers
Waitakere Wellbeing Project Process  
“Strengthening Communities through Local Partnerships”  Research Project
START - (Sustaining the Auckland Region Together) project : Forces of Change working papers

 

Background

Annual Wellbeing Summits have been held since 2002, at which stakeholders have had the opportunity to determine and mandate the direction of the project. At the 2002 Wellbeing Summit it was agreed that a collaborative focus was the best way forward for the wellbeing strategy for the next three years. Seven “Calls to Action” were identified and “Call to Action” teams were set up to identify and implement projects that would make a difference. The range of projects is extensive and there are many opportunities to get involved.

At the 2004 Summit stakeholders endorsed the progress and direction of the project and mandated two new Calls to Action, Information Technology and Housing.

At the 2005 Wellbeing Summit there was general acknowledgement from more than 140 Waitakere intersectoral stakeholders that the foundation was laid and the collaboration process working well. The most significant recommendation from the Wellbeing Summit was for the continuation of the Wellbeing Collaboration Project with an extension from a mainly social focus to increasingly include economic wellbeing.

The Wellbeing Collaboration Project was initiated in 2002 for an initial three year period. A Memorandum of Understanding (MOU), signed in October 2002 between five funding agencies, Waitakere City Council and the Collaboration Strategy Group, was based on partnership principles. It underpinned the first three years of collaborative practice and funding for the Project. The MOU is now being developed into a partnership agreement to underpin the next three-year phase of the Wellbeing Collaboration Project - from July 2006 to June 2009.

The partnership agreement will represent a new phase for the project. Over the past three years funding agencies have worked collaboratively to govern the Wellbeing Collaboration Project through the Collaboration Strategy Group. Over this time a culture of trust and collaboration increasingly developed as agencies worked together to achieve mutual outcomes.

 

Waitakere Wellbeing Collaboration Process

Waitakere Wellbeing Collaboration Project activities operate in the centre of the above diagram recognising that there are opportunities to work collaboratively in any area of shared interest.

The Collaboration Strategy Group is the governing body and the Waitakere City Council holds funds and hosts the project manager position on the Group™s behalf.

 

Calls to Action

Nine “Calls to Action” have been established at Wellbeing Summits and are managed by inter-sectoral steering groups. A number of projects and sub-projects have emerged from the nine Calls to Action. Projects have been funded from various sources.

Current “Calls to Action” are:

  1. Everyone in Waitakere has access to affordable, appropriate housing
  2. Every family in Waitakere values the importance of early childhood education and knows how to access it for their children
  3. Develop a ‘culture of inclusion™ in Waitakere City
  4. Educators and communities work together to improve education and community outcomes
  5. Every child leaves school with a plan ( now integrated with the ‘Waitakere employment and skills project)
  6. Every new migrant or refugee to Waitakere settles successfully
  7. Infotechnology is used by organisations to support the outcomes of wellbeing and collaboration
  8. Te Korowai Manaaki: great start for children under five years
  9. Violence against children and women is reduced

 

Wellbeing Collaboration Project Structure

 

Key Stakeholders

The key stakeholders in the Waitakere Wellbeing Collaboration are:

Anti violence networks Te Taumata Runanga
Department of Child Youth and Family Unitec
Department of Internal Affairs Waitakere City Council
Ministry of Social Development Waitakere Education Sector Trust
Housing New Zealand Corporation Waitakere Healthlink
Waitakere Employment and Skills Project New Zealand Police (Waitakere)
Ministry of Education Waitemata District Health Board
Pacific Islands Advisory Board Work and Income New Zealand
Shared Vision West West Auckland District Council of Social Services

Charter of Inclusion

The 2002 Waitakere Wellbeing Summit identified that a Call to Action Group should be established to develop a “Culture of Inclusion in Waitakere City.” The aim was to ensure that all people are included in all aspects of community life.

A working group made up of a diverse range of committed stakeholders has met regularly since May 2003. Projects to date are an Inclusion Checklist for meetings and conferences and a Charter of Inclusion.

The charter was endorsed at the 2005 Wellbeing Summit. It was signed by Deputy Mayor, Carolynne Stone on behalf of Waitakere City Council, Everdina Fuli for the Waitemata District Health Board and Maureen Wood on behalf of the Culture of Inclusion ”Call to Action “ group.

It is expected that Waitakere City Council and other lead agencies in Waitakere City will commit to making this Charter a guiding document. This will ensure that inclusive principles and protocols become a fundamental part of all policy and planning processes in Waitakere City.

Inclusion is about how we act, what we do and how we do it. It™s not just about using the right terminology.

The Charter of Inclusion

Mission Statement:

To develop a Culture of Inclusion in Waitakere City

The signatories of this charter commit to work together to develop a Culture of Inclusion in Waitakere City. By working together we will achieve more than we could separately.

Principles:

We, the Community of Waitakere City, agree that the following principles will guide our actions:

  • Inclusion involves everyone - it is not just a disability issue
  • Inclusion values all contributions, diversity and builds community
  • Inclusion appreciates that we all have unique abilities, which can be shared
  • Inclusion is about everyone being encouraged to reach their potential
  • All sectors, organisations, groups and people in Waitakere have a role to play
  • Te Tiriti o Waitangi is the founding document of Aotearoa and is integral to developing a Culture of Inclusion in Waitakere City

Protocols:

We, the signatories undertake to:

  • Contribute to the development of a culture of inclusion
  • Encourage attitudes, which include all people in community life
  • Identify and promote strategies, which ensure that all people have full access to resources, information and opportunities
  • Ensure our own organisations, policies and programmes have a positive effect on the development of inclusion
  • Encourage collaboration, which is based on openness, trust and respect
  • Seek to work with existing networks and partnerships
  • Celebrate our successes and achievements!

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Charter of Inclusion (100KB)

 

A summary of “Calls to action” achievements since the Wellbeing Collaboration Project was initiated in 2002

Early child education.

  • Coordinator appointed (WCC funded)
  • Early Childhood Educators Open Day held 2003
  • Regular newsletters distributed
  • ECE Express website launched
  • Regular “Big Breakfast Bashes” education and networking events held
  • Toddler Day Out 2004 and 2005 (in conjunction with the Great Parenting Fair) were wonderful community events that celebrated our children, provided education for parents and demonstrated collaboration in action
  • The current focus is the development of an ECE Cultural Resource Service. An initial questionnaire has been sent out to stakeholders and responses indicate that there is an increasing need for this service as more migrants settle in Waitakere.

Convened by Anita Weir Email: ece.waitakere@xtra.co.nz Ph (09) 838 7105 or 021 1138990

Educators and Communities working together (initially called Schools and Communities….)

  • Steering group established
  • The One Day Conference held in October 2005 provided valuable insight into how to progress this “Call to Action”. Since then the focus has been upon the development of an Education and Learning Plan for the City
  • This plan is intended to provide a shared vision of where we want to be in 20 years time, including detailed action plans as to how to get there.
  • The plan will build on existing innovative examples of best practice from both Waitakere and beyond
  • Funds are available from WEST and WCC to employ a one year coordinator to develop the plan and manage the consultation process
  • It is anticipated that in the following year an Education position will be established in WCC to continue to progress this work.
  • The “Call to Action” group and WEST members are currently presenting the Education and Learning Plan proposal to stakeholders for input and feed back.
  • Charmaine Pountney has been engaged as a part time advisor to the “Call to Action” group

Convened by Sue Dodds Email: sue.dodds@waitakere.govt.nz Ph (09) 836 8000 ext 8438.

Every student in Waitakere leaves school with a Plan / Waitakere Employment and Skills Project

  • DVD and website developed to highlight Waitakere™s employment growth industries to senior secondary school students, parents and career teachers, second edition of the DVD underway
  • Development of a Community road show highlighting Waitakere™s employment growth industries to the wider community.
  • ESOL providers network developed and directory of ESOL provision produced
  • Separate West Auckland region for the Lion Foundation Young Enterprise Scheme established
  • Gateway programme established providing work experience for students, the cluster approach taken here now a model for rest of the country
  • Skill demand needs of employers researched by Massey University
  • Information provision to education and training providers to inform provision and development decisions
  • Support for establishment of Youth Transitions Service
  • Funding acquired for “Education for Enterprise” initiative
  • At the review of WESP that was carried out in March, it was decided that WESP would continue as a network, but will no longer carry out project work and will meet three times a year from now on
  • Some progress has been made towards the original “Every Student leaves School with a Plan” Call to Action
  • It is possible that some of this action may be picked up as part of the Educators and Communities “Call to Action”

Convened by Tania Jones Email: tania@enterprisewaitakere.co.nz Ph (09) 837 1855

Every Waitakere Resident has access to affordable, appropriate housing
  • Working with WCC on Waitakere City-wide Housing Strategy
  • Collaborative submission made re Residential Tenancies Act
  • Secure Home Tenure Research Proposal completed
  • Tenant Advocacy Service Proposal near completion
  • Financial Literacy forums facilitated
  • Third Sector Housing Forum held

Convened by Lisa Howard-Smith Email: lisa@wadcoss.org.nz Ph (09) 8131754

Developing a Culture of Inclusion:
  • Inclusion checklist for meeting planning developed and distributed
  • Charter of Inclusion developed that has been endorsed by council and WDHB

Convened by Pat Culham Email: diwn@ihug.co.nz Ph (09) 836 1609

Information Technology is used by organisations to support wellbeing and collaboration outcomes
  • WADCOSS community website was launched 21 December aided by financial support from NZCOSS.
  • Working with Council to develop a dynamic community events calendar, that is being launched in May - it will be sited under WaitakereOnline and linked from WADCOSS website.
  • A collaborative funding proposal is being developed to be submitted to the second round of Digital Strategy Funding. This proposal will combine community and business sector components as the capacity building needs are very similar.
  • UNITEC have submitted a proposal for a “ clearing house for social research “ to the Digital Strategy Funds.

Convened by Louise Dunn Email: louise@wadcoss.org.nzzz Ph (09) 8387103

Migrants and refugees settle successfully in Waitakere (Call to Action steering group has become known as New Out West- NOW)
  • Waitakere Ethnic Board (WEB) established
  • New Settlers Guide developed
  • Brokered funds for driver license training
  • Race Relations Day held in 2004
  • Migrant Settlement Service established November 2005- being delivered through existing agencies eg CABs and Community Law Centre
  • A well attended, successful launch for the Waitakere Settlement Support Service was held on Friday 10 February .
  • The Settlement Support Coordinator and "face to face" Settlement Support Advisor have settled in to their respective roles and are expected to be based in central Henderson by the end of May .
  • A review of this “Call to Action” was carried out in February and the agreed current focus areas are refugee resettlement and migrant and refugee employment. Working groups have been convened to consider these on behalf of the Call to Action.

Convened by Monica Sharma Email: monica.sharma@waitakere.govt.nz Ph 8368000 ext 8417

Reduction of Violence against Women and Children
  • Collaborative funding secured for two years.
  • Home Visitor programme under continuing development  and a training programme has been developed and a pilot completed with small group of HNZC staff.
  • A Mäori and Pacific component to the training is being developed.
  • Family Violence Liaison Worker employed to work with repeat victims of domestic violence.
  • Inter-agency Case Management meetings initiated and ongoing.
  • Currently reconnecting with agencies and running workshops to develop policies and protocols around family violence awareness.

Convened by Helen Jones Email: wavesnetwork@xtra.co.nz Ph: (09) 8384834

Te Korowai Manaaki ( Great Start for under fives)
  • Raising Community Awareness about the Importance of the First Five Years Billboard and Media Campaign completed.
  • Ongoing project advice and support from Maori and Pasifica Caucus
  • Pasifika Caucus mandated as social well being sub-committee to Pacific Island Advisory Board. Pasifika Media Plan completed.
  • Development of a Family Violence Prevention Training package and policy for Home Visitors in partnership with “Violence against Women and Children is Reduced - Call to Action”.
  • Collaborative practice guidelines being developed for Management and Project Leaders Groups.
  • Promoting Positive Parenting - SKIP (Strategies with Kids, Information for Parents)
    • Service Providers hui held
    • Great Parenting Fair held in conjunction with Toddler Day Out
    • Community training programmes delivered
    • Scoping project underway for Fathering in Waitakere
    • Whakapakiri Whanau Hui held to promote the SKIP message to Maori Service Providers.

As at May 2006, funding for the co-ordinator has temporarily run out and Te Korowai Manaaki is going thru a period of minimal activity, awaiting the outcome of funding applications. Current activity includes:

Maori Caucus

  • Ongoing development of the "Whakapakari Whanau" project - Parenting Wananga to be launched in 2006

Pasifika Caucus

  • Completed media plan for a 12 month radio program to highlight the issue of family violence in their community. Currently seeking funding to implement the program
  • Developing a strategic plan re prevention of violence in the Pacific community

Family Violence Prevention Training for Home Visitors

  • This workstream is jointly coordinated between Te Korowai Manaaki and the Reduction of Violence “Call to Action”. See above for details

Locality Project

  • An initial meeting was held re the proposed Locality Project " currently considering if the time is right for this project and looking at options for scoping

Promoting Positive Parenting - SKIP (Strategies with Kids, Information for Parents)

  • Service Providers hui held
  • Great Parenting Fair 2005 held in conjunction with Toddler Day Out
  • Community training programmes delivered
  • Scoping project underway for Fathering in Waitakere

Whakapakiri Whanau Hui held to promote the SKIP message to Maori Service Providers.

  • Toddler Day Out / Great Parenting Fair! was held on a very wet 2nd April, attended by 1,500 people. it was a great collaboration between MSD SKIP (Strategies with Kids, Information for Parents) MOE, Waitakere City Council, Te Korowai Manaaki and Violence Free Waitakere
  • Fathering scoping project has been completed and the launch of the report is being held on 22nd May at the WCC rooms.
  • There is a multi-cultural parenting forum being held on 18th May a the NZ Ethnic Social Services rooms 7-9 pm exploring different strategies and experiences of parenting
  • Tamariki Ora Day (10th May at the Rugby league club in Robertson st, Ranui 10 am -3pm) is being supported by the Maori Caucus and promoting positive parenting team.
  • Pacific caucus are hosting a SKIP day on positive parenting strategies also, watch this space
  • SKIP funding is waiting on the budget to confirm amounts available for the project from the next round, but it has been a huge success on Waitakere distributing information, resources, training and support to parents with children under the age of five.
  • Violence Free Waitakere has been the project leader for this project under the collaborative banner of te Korowai Manaaki

For information about any of the Promoting Positive Parenting initiatives contact Elaine Dyer from Violence Free Waitakere. Email vfw1@xtra.co.nz or Ph (09) 837 4849

The Te Korowai Manaaki “Call to Action” is convened by Ngaroimata Reid Email: ngaroimata@reiddesign.co.nz Ph: (09) 8348174

For more information about Te Korowai Manaaki refer to the documents below.

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Protecting our Tamariki Project Summary (Size 296K)
Protecting our Tamariki Plan (Size 550K)
Toddlers Day Out (Size 935K)

 

Waitakere Wellbeing Report 2004

The Waitakere Wellbeing Report 2004 is an update on two comprehensive Wellbeing Reports produced by Waitakere City Council in 1996 and 1998. The purpose of the report is to reflect some of the key wellbeing issues facing Waitakere City and, where possible, track changes over time. It aims to inform, highlight issues, celebrate successes, and provide a starting point for discussion and advocacy.

The 1996 and 1988 Wellbeing Reports were produced by Waitakere City Council. This 2004 update has been produced collaboratively with representatives from the community, local government and central government sectors.

How to use this report

This is a collection of statistics collected for a variety of purposes. Its role is to generally inform and highlight issues. As with all statistics care should be taken in their use. How it was gathered, when, and who for are all important factors to consider. We have, as much as possible, given source documents to enable further investigation.

This report is a starting point for dialogue and we hope it will add to our knowledge of our City.

How the report is structured

The report is divided into a foreword, introduction, acknowledgement and nine chapters. Each chapter includes an introduction, key issues and some highlights as well as information specific to that topic. In addition, there is a special Wellbeing of Maori chapter which provides a qualitative look at wellbeing trends. It does not attempt to provide a comprehensive overview of Maori wellbeing in Waitakere.

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Introduction (including foreword and table of contents) (Size 138K)

Acknowledgement (Size 22K)

People (Size 117K)

Wellbeing of Maori (Size 52K)

Community (Size 439K)

Economy (Size 494K)

Housing (Size 409K)

Education (Size 236K)

Health (Size 518K)

Lifestyle (Size 273K)

Crime and Safety (Size 255K)

 

Evaluation/Monitoring

The table below outlines the reporting mechanisms to the various stakeholders

Report Responsibility Report Audience Due Date
Waitakere City Council Collaboration Project Manager Waitakere City Council As requested
Collaboration Strategy Group Collaboration Project Manager Representatives from central government, local government and community sectors Bi-monthly
Waitakere Government Inter-sector Group Collaboration Project Manager Representatives from government agencies Quarterly
Wellbeing Summit Collaboration Project Manager Wide range of Key stakeholders from central government, local government and community sectors Annually/Bi-annually
Calls to Action Collaboration Project Manager/Call to Action Convenors Representatives from central government, local government and community sectors Annually
Local Partnerships and Governance Research Megan Courtney and David Craig Collaboration Strategy Group, Waitakere Government Inter-sector Group, Waitakere City Council, Waitakere community organisations December 2004

Midpoint evaluation of the Wellbeing Collaboration Project indicated overwhelmingly that participating people and groups found the framework excellent, the process useful and even enjoyable. Some groups were finding the level of participation in forums to be organisationally demanding and have reviewed their levels of participation.

Local Partnerships and Governance Research entitled ”The Potential of Partnership” by David Craig and Megan Courtney explored constraints and potential of collaboration in the Waitakere context. View http://www.arts.auckland.ac.nz/lpg/.

The Wellbeing Collaboration Project was reviewed in late 2006 by the incoming project manager to help inform ongoing collaborative practice in Waitakere and guide the future development of the Wellbeing Collaboration Project.

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Wellbeing Collaboration Project Discussion paper - Future Directions 2007 (Size 39K)

Monitoring and evaluation based on Results Based Accountability planning/monitoring processes was introduced into the Calls to Action project work in 2007/8.

 

Newsletters and Updates

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Collaboration Update Newsletter - February 2008 (Size 514K)
Collaboration Update Newsletter - February 2007 (Size 1033K)
Collaboration Update Newsletter - May 2006 (Size 252K)
Collaboration Update Newsletter - December 2005 (Size 1185K)
Collaboration Update Newsletter - June 2005 (Size 486K)
Collaboration Update Newsletter - April Issue 2005 (Size 190K)
Collaboration Update Newsletter - January Issue 2004 (Size 276K)
Collaboration Update Newsletter - Issue Two 2003 (Size 149K)
Collaboration Update Newsletter - Issue One 2003 (Size 559K)
Collaboration Update Newsletter - Issue One 2002  (Size 337K)
 
Collaboration Project - Wellbeing Summit July 2007 (Size 104K)
Introduction to the Project: Unitec Public Health course (Size 685K)
An Introduction to the Collaboration Project (long edition) (Size 1110K)
Collaboration Project Update - July 2004 (Size 57K)
Collaboration Project Update - December 2003 (Size 316K)
Update for Sustainable Business Conference - November 2003 (Size 111K)
Collaboration Project Update - March 2003 (Size 15K)

 

Acronyms directory

Coming to a common language has been seen as one of the key stepping stones to Councils, Government agencies and community organisations working better together. Use of Acronyms, (shortened versions of project or organisation titles often being the first letters) are often a barrier to understanding what's going on. We have gathered here a collection of acronyms that are used in some of the areas participating in the Collaboration project.

This is a developing directory so please if you have suggested changes, additions, corrections do let us know.

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Acronyms directory (Size 33K)

 

Drug and Alcohol Service Providers

A directory has been developed of agencies providing treatment, support, education or training in the area of Drug and Alcohol misuse to Waitakere City. Where possible, named contacts are given, which are usually in relation to individuals who have provided information and assistance to the Community Action on Youth and Drugs (CAYAD) project assessment phase.

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Drug and Alcohol Service Providers (Size 334K)

 

Project contact details

For more information regarding the Waitakere Wellbeing Collaboration Project please contact:

Kim Conway
Wellbeing Collaboration Project Manager
Waitakere City Council
Phone: (09) 836 8000 extn 8165
Email: kim.conway@waitakere.govt.nz


Postal: Waitakere Wellbeing Collaboration Project
c/o Waitakere City Council
P.O. Box 93 109
Henderson
Waitakere City

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