Waitakere City
Wellbeing
Collaboration Project
The Waitakere City Wellbeing Collaboration project is a
partnership project between Waitakere City Council, local
community organisations and central government agencies. Its
aim is to facilitate collaborative projects that will make a
difference to the wellbeing of the community of Waitakere
City.
Background
Annual Wellbeing Summits have been held since 2002, at
which stakeholders have had the opportunity to determine and
mandate the direction of the project. At the 2002 Wellbeing
Summit it was agreed that a collaborative focus was the best
way forward for the wellbeing strategy for the next three
years. Seven “Calls to Action” were identified and “Call to
Action” teams were set up to identify and implement projects
that would make a difference. The range of projects is
extensive and there are many opportunities to get involved.
At the 2004 Summit stakeholders endorsed the progress and
direction of the project and mandated two new Calls to
Action, Information Technology and Housing.
At the 2005 Wellbeing Summit there was general
acknowledgement from more than 140 Waitakere intersectoral
stakeholders that the foundation was laid and the
collaboration process working well. The most significant
recommendation from the Wellbeing Summit was for the
continuation of the Wellbeing Collaboration Project with an
extension from a mainly social focus to increasingly include
economic wellbeing.
The Wellbeing Collaboration Project was initiated in 2002
for an initial three year period. A Memorandum of
Understanding (MOU), signed in October 2002 between five
funding agencies, Waitakere City Council and the
Collaboration Strategy Group, was based on partnership
principles. It underpinned the first three years of
collaborative practice and funding for the Project. The MOU is
now being developed into a partnership agreement to underpin
the next three-year phase of the Wellbeing Collaboration
Project - from July 2006 to June 2009.
The partnership agreement will represent a new phase for
the project. Over the past three years funding agencies have
worked collaboratively to govern the Wellbeing Collaboration
Project through the Collaboration Strategy Group. Over this
time a culture of trust and collaboration increasingly
developed as agencies worked together to achieve mutual
outcomes.

Waitakere Wellbeing
Collaboration Process

Waitakere Wellbeing Collaboration Project activities
operate in the centre of the above diagram recognising that
there are opportunities to work collaboratively in any area
of shared interest.
The Collaboration Strategy Group is the governing body
and the Waitakere City Council holds funds and hosts the
project manager position on the Group™s behalf.

Calls to Action
Nine “Calls to Action” have been established at Wellbeing
Summits and are managed by inter-sectoral steering groups. A
number of projects and sub-projects have emerged from the
nine Calls to Action. Projects have been funded from various
sources.
Current “Calls to Action” are:
- Everyone in Waitakere has access to affordable,
appropriate housing
- Every family in Waitakere values the importance of
early childhood education and knows how to access it for
their children
- Develop a ‘culture of inclusion™ in Waitakere City
- Educators and communities work together to improve
education and community outcomes
- Every child leaves school with a plan ( now
integrated with the ‘Waitakere employment and skills
project)
- Every new migrant or refugee to Waitakere settles
successfully
- Infotechnology is used by organisations to support
the outcomes of wellbeing and collaboration
- Te Korowai Manaaki: great start for children under
five years
- Violence against children and women is reduced

Wellbeing Collaboration
Project Structure


Key Stakeholders
The key stakeholders in the Waitakere Wellbeing
Collaboration are:
|
Anti violence networks |
|
Te Taumata Runanga |
|
Department of Child Youth and Family |
|
Unitec |
|
Department of Internal Affairs |
|
Waitakere City Council |
|
Ministry of Social Development |
|
Waitakere Education Sector Trust |
|
Housing New Zealand Corporation |
|
Waitakere Healthlink |
|
Waitakere Employment and Skills Project |
|
New Zealand Police (Waitakere) |
|
Ministry of Education |
|
Waitemata District Health Board |
|
Pacific Islands Advisory Board |
|
Work and Income New Zealand |
|
Shared Vision West |
|
West Auckland District Council of Social Services |

Charter of Inclusion
The 2002 Waitakere Wellbeing Summit identified that a
Call to Action Group should be established to develop a
“Culture of Inclusion in Waitakere City.” The aim was to
ensure that all people are included in all aspects of
community life.
A working group made up of a diverse range of committed
stakeholders has met regularly since May 2003. Projects to
date are an Inclusion Checklist for meetings and conferences
and a Charter of Inclusion.
The charter was endorsed at the 2005 Wellbeing Summit. It
was signed by Deputy Mayor, Carolynne Stone on behalf of
Waitakere City Council, Everdina Fuli for the Waitemata
District Health Board and Maureen Wood on behalf of the
Culture of Inclusion ”Call to Action “ group.
It is expected that Waitakere City Council and other lead
agencies in Waitakere City will commit to making this
Charter a guiding document. This will ensure that inclusive
principles and protocols become a fundamental part of all
policy and planning processes in Waitakere City.
Inclusion is about how we act, what we do and how we
do it. It™s not just about using the right terminology.
The Charter of Inclusion
Mission Statement:
To develop a Culture of Inclusion in Waitakere City
The signatories of this charter commit to work together to
develop a Culture of Inclusion in Waitakere City. By working
together we will achieve more than we could separately.
Principles:
We, the Community of Waitakere City, agree that the
following principles will guide our actions:
- Inclusion involves everyone - it is not just a
disability issue
- Inclusion values all contributions, diversity and
builds community
- Inclusion appreciates that we all have unique
abilities, which can be shared
- Inclusion is about everyone being encouraged to
reach their potential
- All sectors, organisations, groups and people in
Waitakere have a role to play
- Te Tiriti o Waitangi is the founding document of
Aotearoa and is integral to developing a Culture of
Inclusion in Waitakere City
Protocols:
We, the signatories undertake to:
- Contribute to the development of a culture of
inclusion
- Encourage attitudes, which include all people in
community life
- Identify and promote strategies, which ensure that
all people have full access to resources, information
and opportunities
- Ensure our own organisations, policies and
programmes have a positive effect on the development of
inclusion
- Encourage collaboration, which is based on openness,
trust and respect
- Seek to work with existing networks and partnerships
- Celebrate our successes and achievements!
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Charter of Inclusion (100KB)
A summary of “Calls to
action” achievements since the Wellbeing Collaboration
Project was initiated in 2002
Early child education.
- Coordinator appointed (WCC funded)
- Early Childhood Educators Open Day held 2003
- Regular newsletters distributed
-
ECE Express website launched
- Regular “Big Breakfast Bashes” education and
networking events held
- Toddler Day Out 2004 and 2005 (in conjunction with
the Great Parenting Fair) were wonderful community
events that celebrated our children, provided education
for parents and demonstrated collaboration in action
- The current focus is the development of an ECE
Cultural Resource Service. An initial questionnaire
has been sent out to stakeholders and responses indicate
that there is an increasing need for this service as
more migrants settle in Waitakere.
Convened by Anita Weir Email:
ece.waitakere@xtra.co.nz Ph (09) 838 7105 or 021
1138990
Educators and Communities working together (initially
called Schools and Communities….)
- Steering group established
-
The One Day Conference held in October 2005 provided
valuable insight into how to progress this “Call to
Action”. Since then the focus has been upon the
development of an Education and Learning Plan for the
City
-
This plan is intended to provide a shared vision of
where we want to be in 20 years time, including detailed
action plans as to how to get there.
-
The plan will build on existing innovative examples of
best practice from both Waitakere and beyond
-
Funds are available from WEST and WCC to employ a one
year coordinator to develop the plan and manage the
consultation process
-
It is anticipated that in the following year an
Education position will be established in WCC to
continue to progress this work.
-
The “Call to Action” group and WEST members are
currently presenting the Education and Learning Plan
proposal to stakeholders for input and feed back.
-
Charmaine Pountney has been engaged as a part time
advisor to the “Call to Action” group
Convened by Sue Dodds Email:
sue.dodds@waitakere.govt.nz Ph (09) 836 8000 ext 8438.
Every student in Waitakere leaves school with a Plan /
Waitakere Employment and Skills Project
- DVD and website developed to highlight Waitakere™s
employment growth industries to senior secondary school
students, parents and career teachers, second edition of
the DVD underway
- Development of a Community road show highlighting
Waitakere™s employment growth industries to the wider
community.
- ESOL providers network developed and directory of
ESOL provision produced
- Separate West Auckland region for the Lion
Foundation Young Enterprise Scheme established
- Gateway programme established providing work
experience for students, the cluster approach taken here
now a model for rest of the country
- Skill demand needs of employers researched by Massey
University
- Information provision to education and training
providers to inform provision and development decisions
- Support for establishment of Youth Transitions
Service
- Funding acquired for “Education for Enterprise”
initiative
- At the review of WESP that was carried out in March,
it was decided that WESP would continue as a network,
but will no longer carry out project work and will meet
three times a year from now on
- Some progress has been made towards the original
“Every Student leaves School with a Plan” Call to Action
- It is possible that some of this action may be
picked up as part of the Educators and Communities “Call
to Action”
Convened by Tania Jones Email:
tania@enterprisewaitakere.co.nz Ph (09) 837 1855
Every Waitakere Resident has access to affordable,
appropriate housing
- Working with WCC on Waitakere City-wide Housing
Strategy
- Collaborative submission made re Residential
Tenancies Act
- Secure Home Tenure Research Proposal completed
- Tenant Advocacy Service Proposal near completion
- Financial Literacy forums facilitated
- Third Sector Housing Forum held
Convened by Lisa Howard-Smith Email:
lisa@wadcoss.org.nz
Ph (09) 8131754
Developing a Culture of Inclusion:
- Inclusion checklist for meeting planning developed
and distributed
- Charter of Inclusion developed that has been
endorsed by council and WDHB
Convened by Pat Culham Email:
diwn@ihug.co.nz Ph (09)
836 1609
Information Technology is used by organisations to
support wellbeing and collaboration outcomes
- WADCOSS community website was launched 21 December
aided by financial support from NZCOSS.
- Working with Council to develop a dynamic community
events calendar, that is being launched in May - it will
be sited under
WaitakereOnline and linked from WADCOSS
website.
- A collaborative funding proposal is being developed to
be submitted to the second round of Digital Strategy
Funding. This proposal will combine community and
business sector components as the capacity building
needs are very similar.
- UNITEC have submitted a proposal for a “ clearing house
for social research “ to the Digital Strategy Funds.
Convened by Louise Dunn Email:
louise@wadcoss.org.nzzz
Ph (09) 8387103
Migrants and refugees
settle successfully in Waitakere (Call to Action steering
group has become known as New Out West- NOW)
- Waitakere Ethnic Board (WEB) established
- New Settlers Guide developed
- Brokered funds for driver license training
- Race Relations Day held in 2004
- Migrant Settlement Service established November
2005- being delivered through existing agencies eg CABs
and Community Law Centre
- A well attended, successful launch for the Waitakere
Settlement Support Service was held on Friday 10
February .
- The Settlement Support Coordinator and "face to
face" Settlement Support Advisor have settled in to
their respective roles and are expected to be based in
central Henderson by the end of May .
- A review of this “Call to Action” was carried out in
February and the agreed current focus areas are refugee
resettlement and migrant and refugee employment. Working
groups have been convened to consider these on behalf of
the Call to Action.
Convened by Monica Sharma Email:
monica.sharma@waitakere.govt.nz Ph 8368000 ext 8417
Reduction of Violence against Women and Children
- Collaborative funding secured for two years.
- Home Visitor programme under continuing development
and a training programme has been developed and a pilot
completed with small group of HNZC staff.
- A Mäori and Pacific component to the training is
being developed.
- Family Violence Liaison Worker employed to work with
repeat victims of domestic violence.
- Inter-agency Case Management meetings initiated and
ongoing.
- Currently reconnecting with agencies and running
workshops to develop policies and protocols around
family violence awareness.
Convened by Helen Jones Email:
wavesnetwork@xtra.co.nz Ph: (09) 8384834
Te Korowai Manaaki ( Great Start for under fives)
- Raising Community Awareness about the Importance of
the First Five Years Billboard and Media Campaign
completed.
- Ongoing project advice and support from Maori and
Pasifica Caucus
- Pasifika Caucus mandated as social well being
sub-committee to Pacific Island Advisory Board. Pasifika
Media Plan completed.
- Development of a Family Violence Prevention Training
package and policy for Home Visitors in partnership with
“Violence against Women and Children is Reduced - Call
to Action”.
- Collaborative practice guidelines being developed
for Management and Project Leaders Groups.
- Promoting Positive Parenting - SKIP (Strategies with
Kids, Information for Parents)
- Service Providers hui held
- Great Parenting Fair held in conjunction with
Toddler Day Out
- Community training programmes delivered
- Scoping project underway for Fathering in
Waitakere
- Whakapakiri Whanau Hui held to promote the SKIP
message to Maori Service Providers.
As at May 2006, funding for the co-ordinator has
temporarily run out and Te Korowai Manaaki is going thru a
period of minimal activity, awaiting the outcome of funding
applications. Current activity includes:
Maori Caucus
- Ongoing development of the "Whakapakari Whanau"
project - Parenting Wananga to be launched in 2006
Pasifika Caucus
- Completed media plan for a 12 month radio program to
highlight the issue of family violence in their
community. Currently seeking funding to implement the
program
- Developing a strategic plan re prevention of
violence in the Pacific community
Family Violence Prevention Training for Home Visitors
- This workstream is jointly coordinated between Te
Korowai Manaaki and the Reduction of Violence “Call to
Action”. See above for details
Locality Project
- An initial meeting was held re the proposed Locality
Project " currently considering if the time is right for
this project and looking at options for scoping
Promoting Positive Parenting - SKIP (Strategies with
Kids, Information for Parents)
- Service Providers hui held
- Great Parenting Fair 2005 held in conjunction with
Toddler Day Out
- Community training programmes delivered
- Scoping project underway for Fathering in Waitakere
Whakapakiri Whanau Hui held to promote the SKIP message
to Maori Service Providers.
- Toddler Day Out / Great Parenting Fair! was held on
a very wet 2nd April, attended by 1,500 people. it was a
great collaboration between MSD SKIP (Strategies with
Kids, Information for Parents) MOE, Waitakere City
Council, Te Korowai Manaaki and Violence Free Waitakere
- Fathering scoping project has been completed and the
launch of the report is being held on 22nd May at the
WCC rooms.
- There is a multi-cultural parenting forum being held
on 18th May a the NZ Ethnic Social Services rooms 7-9 pm
exploring different strategies and experiences of
parenting
- Tamariki Ora Day (10th May at the Rugby league club
in Robertson st, Ranui 10 am -3pm) is being supported by
the Maori Caucus and promoting positive parenting team.
- Pacific caucus are hosting a SKIP day on positive
parenting strategies also, watch this space
- SKIP funding is waiting on the budget to confirm
amounts available for the project from the next round,
but it has been a huge success on Waitakere distributing
information, resources, training and support to parents
with children under the age of five.
- Violence Free Waitakere has been the project leader
for this project under the collaborative banner of te
Korowai Manaaki
For information about any of the Promoting Positive
Parenting initiatives contact Elaine Dyer from Violence Free
Waitakere. Email
vfw1@xtra.co.nz or Ph (09) 837 4849
The Te Korowai Manaaki “Call to Action” is convened by
Ngaroimata Reid Email:
ngaroimata@reiddesign.co.nz Ph: (09) 8348174
For
more information about Te Korowai Manaaki refer to the
documents below.
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Waitakere Wellbeing Report 2004
The Waitakere Wellbeing Report 2004 is an update on two
comprehensive Wellbeing Reports produced by Waitakere City
Council in 1996 and 1998. The purpose of the report is to
reflect some of the key wellbeing issues facing Waitakere
City and, where possible, track changes over time. It aims
to inform, highlight issues, celebrate successes, and
provide a starting point for discussion and advocacy.
The 1996 and 1988 Wellbeing Reports were produced by
Waitakere City Council. This 2004 update has been produced
collaboratively with representatives from the community,
local government and central government sectors.
How to use this report
This is a collection of statistics collected for a
variety of purposes. Its role is to generally inform and
highlight issues. As with all statistics care should be
taken in their use. How it was gathered, when, and who for
are all important factors to consider. We have, as much as
possible, given source documents to enable further
investigation.
This report is a starting point for dialogue and we hope it
will add to our knowledge of our City.
How the report is structured
The report is divided into a foreword, introduction,
acknowledgement and nine chapters. Each chapter includes an
introduction, key issues and some highlights as well as
information specific to that topic. In addition, there is a
special Wellbeing of Maori chapter which provides a
qualitative look at wellbeing trends. It does not attempt to
provide a comprehensive overview of Maori wellbeing in
Waitakere.
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Introduction (including foreword and table of contents)
(Size 138K)
Acknowledgement (Size 22K)
People (Size
117K)
Wellbeing of
Maori (Size 52K)
Community
(Size 439K)
Economy
(Size 494K)
Housing
(Size 409K)
Education
(Size 236K)
Health (Size
518K)
Lifestyle
(Size 273K)
Crime and
Safety (Size 255K)

Evaluation/Monitoring
The table below outlines the reporting mechanisms to the
various stakeholders
| Report |
Responsibility
|
Report Audience |
Due Date |
| Waitakere City Council |
Collaboration Project
Manager |
Waitakere City Council
|
As
requested |
| Collaboration Strategy
Group |
Collaboration Project
Manager |
Representatives from
central government, local government and community
sectors |
Bi-monthly |
| Waitakere Government
Inter-sector Group |
Collaboration Project
Manager |
Representatives from
government agencies |
Quarterly |
| Wellbeing Summit |
Collaboration Project
Manager |
Wide range of Key
stakeholders from central government, local
government and community sectors |
Annually/Bi-annually |
| Calls to Action |
Collaboration Project
Manager/Call to Action Convenors |
Representatives from
central government, local government and community
sectors |
Annually |
| Local Partnerships and
Governance Research |
Megan Courtney and
David Craig |
Collaboration Strategy
Group, Waitakere Government Inter-sector Group,
Waitakere City Council, Waitakere community
organisations |
December
2004 |
Midpoint evaluation of the Wellbeing Collaboration
Project indicated overwhelmingly that participating people
and groups found the framework excellent, the process useful
and even enjoyable. Some groups were finding the level of
participation in forums to be organisationally demanding and
have reviewed their levels of participation.
Local Partnerships and Governance Research entitled ”The
Potential of Partnership” by David Craig and Megan Courtney
explored constraints and potential of collaboration in the
Waitakere context. View
http://www.arts.auckland.ac.nz/lpg/.
The Wellbeing Collaboration Project was reviewed in late 2006 by the incoming project manager to help inform ongoing collaborative practice in Waitakere and guide the future development of the Wellbeing Collaboration Project.
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Wellbeing Collaboration Project Discussion paper - Future Directions 2007 (Size
39K)
Monitoring and evaluation based on Results Based
Accountability planning/monitoring processes was introduced
into the Calls to Action project work in 2007/8.

Newsletters and Updates
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Acronyms directory
Coming to a common language has been seen as one of the
key stepping stones to Councils, Government agencies and
community organisations working better together. Use of
Acronyms, (shortened versions of project or organisation
titles often being the first letters) are often a barrier to
understanding what's going on. We have gathered here a
collection of acronyms that are used in some of the areas
participating in the Collaboration project.
This is a developing directory so please if you have
suggested changes, additions, corrections do
let us know.
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Acronyms
directory (Size 33K)

Drug and Alcohol Service Providers
A directory has been developed of agencies providing
treatment, support, education or training in the area of
Drug and Alcohol misuse to Waitakere City. Where possible,
named contacts are given, which are usually in relation to
individuals who have provided information and assistance to
the Community Action on Youth and Drugs (CAYAD) project
assessment phase.
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Drug and Alcohol Service Providers
(Size 334K)

Project contact details
For more information regarding the Waitakere Wellbeing
Collaboration Project please contact:
Kim Conway
Wellbeing Collaboration Project
Manager
Waitakere City Council
Phone: (09) 836 8000 extn 8165
Email: kim.conway@waitakere.govt.nz
Postal: Waitakere Wellbeing Collaboration Project
c/o Waitakere City Council
P.O. Box 93 109
Henderson
Waitakere City
|