Rates Payments

Due dates

How you can pay your rates

Rebates and transfers

Due dates

The due date is the day at which an instalment is payable. The due dates for 2009/2010 are:

20 August 2009
20 November 2009
22 February 2010
20 May 2010

Outstanding balances after this date will incur a 10% penalty.

How you can pay your rates

Payment may be made by:

mail (using cheque only)
direct debit
internet banking
telebanking
credit card
automatic payment

In person

Rates can be paid in person by cash, cheque or EFTPOS at the Civic Centre or any branch of ANZ. You can also make payment by cheque or EFTPOS (no cash accepted) at the New Lynn War Memorial Library, or Massey Library, or Glen Eden Library or Te Atatu Peninsula Library or Titirangi Library.

Note: An original rates notice must be presented for the ANZ bank to process the payment. This is because the original notice has a barcode printed on the bottom so the money can be allocated to the correct account.

Direct debits (Autorate)

A direct debit is when you give the Council permission to deduct money from your bank account at the frequency you choose. If the direct debit is set up as a variable amount Council will automatically adjust the payments so your account will always be kept current.

You have the option of nominating a fixed amount to come out each week. Fixed amounts must be at a rate to keep the account up to date, and paid in full on the penalty date, otherwise a penalty will be incurred.

Note: You will need to have Adobe Acrobat Reader installed on your computer in order to view and print this document. For help opening PDF files or tips on copying information see Helpful Tips.

Land Rates Direct Debit Form (Size 454K)

or by contacting us to send you out a form.

If you would like to set up a direct debit for you water rates, please see the water rates direct debit information section.

If you wish to cancel or change details i.e. bank account number or suffix, frequency etc of a direct debit contact us.

Internet banking

If you wish to pay your rates via the internet, you will need to give the bank the rate account reference number (e.g. RTZ followed by your rate account preceded by however many zeros to make the number up to seven digits). The bank account to which payments should be made is 01-0102-0451400-008.

You will need an individual set up for each rates account you have. If you make a multiple payment via the internet it will only go to that account that has been set up and will not be split between various accounts

Telebanking

If you wish to pay your rates via the phone, you will need to contact your bank directly. You will need to give the bank the rate account reference number (e.g. RTZ followed by your rate account preceded by however many zeros to make the number up to seven digits). The bank account to which payments should be made is 01-0102-0451400-008. All other details such as frequency of payments and amounts are also to be supplied to your bank.

You will need an individual telebank set up for each rates account you have. If you make a multiple payment through telebanking it will only go to that account that has been set up and will not be split between various accounts.

Paying rates by credit card

You can now pay your rates with your Visa or MasterCard card online. The service provider charges a service fee to use this service.

Automatic payments

Another payment option available to customers is automatic payment. An automatic payment is set up with your bank and means that a certain amount of money is transferred from your bank account to pay your rates account on set dates.

If you wish to pay by automatic payment you will need to ensure the instalment is cleared in full by penalty date or a 10% penalty will be incurred.

If you wish to set up an automatic payment towards your rates contact us.

Rebates and transfers

Rate rebates

Council administers rebates on behalf of the Internal Affairs Department. The assistance is targeted at low-income earners and depending on the level of rates payable and a person?trade;s income a rebate of up to $550 per year can be received.

Rates Rebate Available NOW

If you're a homeowner paying rates and on a low income you may be eligible for a rates rebate for 2009/2010.

Contact our call centre for advice and to request an application form
Ensure you have details of your Auckland Regional Council rates
Fill out your application form which will arrive in the post or you can collect one from Council or your local library.
Bring the completed form back and have it witnessed by allocated council staff or library staff.
We will process your application and notify you of the outcome within approximately 4 weeks.

The rebate calculation is based on your level of income versus the level of rates. Rates for Waitakere City Council, the Auckland Regional Council and your water rates bills issued between 01 April 2008 and 31 March 2009 are added together when assessing your application.

Transferring money between Council accounts

Some ratepayers sometimes pay more onto their rate accounts than is required. If a rates account has a credit balance funds can be transferred to meet a ratepayers other obligations to Council. e.g. water rates and dog registration.