These terms and conditions apply to your use of the
inorganic rubbish collection service ('Service').
When making this booking our
Terms and Conditions
for Online Payments also apply.
Please first read each of these carefully as you will be
deemed to have accepted the terms and conditions by
requesting and paying for the Service.
You agree that:
Council, its employees, contractors and agents
('Collectors') shall be entitled to access your property
for the purpose of carrying out the Service.
The inorganic rubbish collection cycle runs over a
period nominated by Council each year, currently from
late January to June. The Service is not available at
other times of the year.
The Service is available to Waitakere
residential properties only and each residential
property may only request one collection in each
collection cycle.
You must place items for collection in an
accessible location within your property boundary. The
pile must be outside (e.g not inside garages) and close
to the entry point of the property, with a clear passage
for trolley use. The pile must be easily identifiable as
the pile to be collected.
Animals on the property must be restrained to
allow unrestricted safe access. The Collectors have no
obligation to enter any property where they reasonably
consider any hazard or risk to be present.
The total volume of items for collection from any
one property must not exceed 1 cubic metre.
The Service is for the
collection of inorganic
household refuse items of a type acceptable to Council
from time to time. Council may from time to time publish
a list of
prohibited items which will be available on
request. . Items that are not acceptable for collection
or that are considered to present a danger or risk to
health or safety will be left behind, or the full
collection rejected (at the Collector's discretion).
There is a charge of $11.25 (including GST)
for the Service payable at the time of making a booking.
Council may vary this charge from time to time. No
cancellations or refunds are permitted.
Council will advise the expected collection
date by email approximately two weeks in advance.
However, the Collector reserves the right to change the
collection date at any time, and the Collector will
attempt to contact you by telephone to advise of any
change. No Collector will have any liability for any
change in collection date. You are advised to be at home
when collections are made.
Once collected, title in all items pass to
Council, provided risk in the items remains with you.
Council may subsequently reject title in any items it
discovers do not conform to then acceptable standards
for collection. If rejected, you will be responsible for
all costs of disposal of such items.
No warranty, representation or guarantee,
express or implied, is given by any Collector in respect
of the operation of the Service except as required by
law.
To the extent permitted by law, no Collector
will be liable to you or any other person for any
damage, loss or cost which may be suffered or incurred
from use of the Service, including (without limitation)
indirect loss or consequential damage of any kind or
damage to property or persons, and whether caused or
contributed to by any Collector or third party (e.g.
scavengers). However, if a Collector is held liable, its
liability will be limited to a maximum sum of $100 (GST
incl). This exclusion will not apply to damage caused
directly by any intentional or reckless act or omission
of such Collectors.
Council may vary any terms and conditions
between us, or the manner in which the Service is
provided, at any time. Council is not obliged to
provide you with notice of any such change,
Any personal information collected by Council
about you will be held in accordance with the Privacy
Act 1993, and Council's Privacy
Statement.
The information that you give is true and correct.
