Waitakere City Council
Waitakere is an Eco City

Town Centres Strategic Partnership Programme

The council has endorsed a new partnership programme for town centres in Waitakere.
 
About the Town Centre Strategic Partnership Programme Aerial shot over Waitakere
History of revitalisation processes in town centres
Recognised Approach - The Four Point Plan
Philosophy
Implementation
Policy
Constitution Template
Town Centres News
Further information

 

What is the Town Centre Strategic Partnership Programme?

The programme is a public private partnership between local government, the business community and the community at large.

The programme is intended to identify and reinforce the unique identity of a town centre and to promote that identity as part of its ongoing development.

Business owners and tenants elect to make a collective contribution to the enhancement and promotion of their town centre. The concept is modelled on the way many suburban shopping centres and malls are managed. The end result is that stakeholders in a town centre can align themselves in much the same way as those in shopping centres and malls.

Basic objectives of the programme are:

  • an enhanced physical environment;
  • heritage conservation;
  • business creation and development; and
  • increased employment and local business investment.
The Waitakere City Council's Town Centre Strategic Partnership Programme is based on Mainstreet and Business Improvement District processes recognised worldwide. Waitakere town centre partnerships will be called Business Improvement Districts (BIDs).

 

History of revitalisation processes in town centres

Mainstreet had its beginnings in the changing social and economic environment in small town America in the 50s and 60s. More families had cars, and so mobility increased. To service these more mobile shoppers, large format retail such as supermarkets, cinemas and hardware stores were built out of town on highways. These structures were serviced by large car parks, which had a negative impact on the traditional strip shopping streets in the town centre. And then of course, shopping malls were born. Internal-looking shopping malls have a negative impact on the street environment.

As a result, traditional town centre businesses lost their customers to these new-format shopping magnets. They lost vitality, business activity, and became unsafe. Enter onto the world stage the first Mainstreet Programmes!

The Business Improvement District programme originated later as an expansion of the Mainstreet programme to allow large urban districts in large cities to access the same results: increased social capital, rekindled entrepreneurship, downtown co-operation, and civic involvement.

New processes such as Place Management utilise concepts similar to the mainstreet programme structure.

New Zealand picked up these processes in the early 90s, and variations on these programmes have been established in New Zealand through a direct funding injection by the local authority, and are then maintained through targeted rating.

From simple beginnings in small towns across the country, large cities such as Manukau and Auckland now run comprehensive council-supported programmes for their urban and suburban town centres.
 

 

Recognised Approach - The Four Point Plan

Waitakere Business Improvement Districts (BIDs) focus on four main areas of activity:
 
Organisation Getting started, bringing business and community representatives together to make things happen;
Design Co-ordinating physical improvements to enhance the image of the town centre and promote what it has to offer; capitalising on the heritage significance of the town centre and using it as a means of establishing an identity;
Business development Strengthening existing business and creating new opportunities for growth; and
Promotion Marketing the town centre through special events and retail promotions.

 

Philosophy

The four point approach succeeds best when combined with the following eight principles:

Comprehensive  A single project cannot revitalise a town centre. An ongoing series of initiatives is needed to build community support and create lasting progress.
Incremental Small projects make a big difference. They demonstrate that things are happening in the town centre, and generate skills and the confidence that complex problems can be tackled.
Self-Help Local leadership can initiate long-term success by fostering and demonstrating community involvement and commitment to the revitalization effort.
Public/private partnership Every local town centre programme needs the support and expertise of both the public and private sectors. For an effective partnership, each must recognise the strengths and weaknesses of the other, and work to build a strong relationship.

Identifying and capitalising
on existing assets

Communities should be encouraged to recognise and make the best use of their unique assets. Local assets provide the solid foundation for a successful town centre initiative.
Quality From public space, to shop-front design, to promotional campaigns, to special events, quality must be the main goal.
Change Changing community attitudes and habits are essential to bring about a town centre renaissance. A carefully planned programme will help shift public perceptions and practices, which will support and sustain the process.
Action-oriented Frequent visible changes in the look and activities of the town centre will reinforce the perception of positive change. Small, but dramatic improvements early in the process will remind the community that the revitalization effort is under way.

 

Implementation

Waitakere City Council is currently implementing this new programme in the Henderson, Te Atatu Peninsula, Glen Eden and New Lynn Town Centres. Other town centres will be brought into the programme in 2008/2009

Each town centre partnership will comprise:

  1. The Waitakere City Council, which provides resources, and facilitates the process through community networking and public meetings to empower town centre stakeholders to enter the partnership; and
  2. An incorporated society in each town centre made up of business and community representatives. This kind of legal entity demonstrates a level of commitment from the stakeholders that makes the implementation of the programme viable.

The following steps are taken
  1. Town centre business and property owners (stakeholders) are introduced the concept.
  2. The town centre stakeholders:
    1. form a working/steering group;
    2. establish an incorporated society with a model constitution supplied by the Council, supported by the majority of stakeholders in their town centre;
    3. make a formal request to the council to participate in the programme.
  3. Once these organisational requirements are met, the Council provides funding for the incorporated stakeholder group to write and adopt a strategic and a business plan.
  4. Work commences on striking a separate rate that would fund the ongoing tasks identified in the business plan by the incorporated stakeholder group.
  5. Once agreement is reached about the separate rate (according the processes set out under the Local Government Act 2002), the Council strikes the rate for that town centre.
  6. The town centre is then eligible to utilise and account for the proceeds of the separate rate according to their business plan.
    1. The council retains a financial management role over the funds and;
    2. Monitors, reviews and evaluates the programme to ensure that each Town Centre achieves its goals on an ongoing basis.

Note: You will need to have Adobe Acrobat Reader Adobe Acrobat Reader installed on your computer in order to view and print this document.  For help opening PDF files or tips on copying information see Helpful Tips.

Steps to becoming a Waitakere BID flow chart (Size 182K)

Two staff members have responsibility for liaison with Waitakere town centres. For further information please contact:

Robin Jenkin-Winter, on 836 8000 x 8400, robin.jenkinwinter@waitakere.govt.nz
Tracy Tomlinson, on 836 8000 x 8181, tracy.tomlinson@waitakere.govt.nz

 

Policy

Note: You will need to have Adobe Acrobat Reader Adobe Acrobat Reader installed on your computer in order to view and print this document.  For help opening PDF files or tips on copying information see Helpful Tips.

Business Improvement Districts Policy (Size 23K)

 

Constitution

Note: You will need to have Adobe Acrobat Reader Adobe Acrobat Reader installed on your computer in order to view and print this document.  For help opening PDF files or tips on copying information see Helpful Tips.

Model Constitution for Town Centre Strategic Partnership Programmes in Waitakere.  (Size 288K)

The Model Constitution is also available in Microsoft Word format - Click here  (Size 173K)

 

Town Centres News


 A one page news sheet for busy business people about Waitakere's main town centres.

Note: You will need to have Adobe Acrobat Reader Adobe Acrobat Reader installed on your computer in order to view and print these documents.  For help opening PDF files or tips on copying information see Helpful Tips.

Issue Four - August 2007 (Size 88K)

Issue Three - June 2007 (Size 63K)

Issue Two - March 2007 (Size 176K)

Issue One - February 2007 (Size 486K)

 

Useful Tips and Information

Note: You will need to have Adobe Acrobat Reader Adobe Acrobat Reader installed on your computer in order to view and print these documents.  For help opening PDF files or tips on copying information see Helpful Tips.

Title Description
Creating A Healthy Workplace Environment
(Size 79K)
Work related injury costs New Zealand. Statistics from ACC reveal that in the 2005/2006 year there were 39,071 new work related injury claims to the Corporation as well as 25,986 ongoing claims.
Why Town Centres?
(Size 32K)
The notes on a talk by Mike Cullen of Patrick Partners, Sydney, about the importance of connections with our fellow man, and how we are losing those connections in the placeless global economy of today.
Merchandising tips to maximise your turnover
(Size 32K)
The notes taken at a recent seminar on visual merchandising run by Nicole Aston on 14 June 2007.

 

Further information

Enquiries to Principal Adviser, Town Centre Liaison,  phone (09) 836 8000 extn 8400 or .



 

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